My card is nearing its expiry date or has already expired. What should I do?
If you have a physical card, you will receive a notification shortly before it expires. This notification will inform you of the time remaining until the expiry date.
To renew your card:
- Go to the “Cards” section in the app
- Select “Renew Card”
- Follow the steps and fill in the necessary details to complete the order
Each new physical card costs €9.
If the card is not renewed within the specified timeframe, it will be cancelled.