The Société Anonyme under the corporate name ‘TELEKOM PAYMENTS – E-MONEY SERVICES SINGLE-MEMBER SOCIÉTÉ ANONYME’ (hereinafter ‘Telekom Payments’ or the ‘Organiser’), seated in Marousi, Attica (99, Kifissias Avenue), is organising a contest (hereinafter the ‘Contest’) titled ‘Magenta Pay Contest | Magenta Pay Coupons’, the purpose of which is to distribute, by means of a draw, coupons (hereinafter ‘Coupon(s)’) worth ten thousand (10,000) points (hereinafter ‘Coins’) to its customers – users of the Magenta Pay application (hereinafter the ‘App’).
The purpose of these terms (hereinafter the ‘Terms’) is to define the terms of participation in the Contest and the draw procedure, including the identification of the persons selected to receive the Coupons (hereinafter the ‘Winner(s)’), as well as the persons entitled to receive the corresponding Coupon in the event that any of the Winners does not meet the conditions for receiving it, in accordance with these Terms (hereinafter the ‘Runner-up(s)’).
1. The right to participate in the Contest is granted to all permanent residents of Greece who hold a Greek Tax Identification Number (TIN), are legally competent, are at least 18 years of age, and hold a payment account with Telekom Payments in their name. Employees of Telekom Payments are excluded from participation in the Contest. Should any of the above persons be selected as Winner(s), they shall be excluded from the final list of Winners and replaced by the corresponding Runner-up(s).
2. For the purposes of this Contest, the term Participant (hereinafter ‘Participant(s)’) refers to any user of the App who successfully completes the participation process as set out below.
In order for an App user to be validly considered a Participant in the Contest, the following must cumulatively apply:
(a) log into the App and be authenticated as a user thereof,
(b) carry out at least one transaction, either with their digital and/or physical Magenta Pay Visa card or through the “Magenta Pay” service, which is available on the TELEKOM App and the WHAT’S UP App,
(c) accept these Terms via the relevant field, which shall remain available throughout the Duration of the Contest in the ‘Earn with Magenta Pay’ section, and
(d) after accepting the Terms, select the ‘Enter’ field.
It is clarified that, following acceptance of the Contest Terms and participation therein, each transaction carried out in any manner by the above-mentioned persons and cleared in accordance with Term 3 shall correspond to one (1) entry in the Contest, such that, by increasing their transactions as described above, a Participant increases the number of their entries in the Contest and their chances of being selected as a Winner/Runner-up. Excluded are transactions for which no Coins are collected, as set out in Section 5II “Loyalty Programme (Loyalty) Coins”, as well as transactions carried out using an RF payment code or a QR code. Specifically, for transactions carried out through the “Magenta Pay” service, a maximum of ten (10) transactions per Participant shall apply throughout the Duration of the Contest, each corresponding to one (1) entry. Any additional transactions through this service beyond the above limit of ten (10) transactions shall not be counted as additional entries in the Contest. The above limitation shall not apply to transactions carried out with the digital and/or physical Magenta Pay Visa card.
3. The duration of the Contest, within which Participants may take part and accept the Terms, is from 09/11/2026, 00:00:00 through 23/11/2026, 23:59:59 (hereinafter the ‘Duration’). Transactions carried out either with the digital and/or physical Magenta Pay Visa card or through the “Magenta Pay” service (subject, in this case, to the maximum number of entries set out in Term 2) within the Duration shall be considered entries in the Contest, provided that their clearing has been completed by 26/11/2026, 11:00:00 a.m.
4. The Winners and Runners-up shall be selected by means of a draw to be held on Thursday, 26 November 2026, at the Organiser’s offices (99, Kifissias Avenue).
5. The draw shall be conducted using electronic means that ensure the random and impartial selection of the Winners and Runners-up and preclude any human intervention in the selection process. It is clarified that each Participant may be selected as a Winner or Runner-up only once (1) during the Contest.
6. The draw shall produce ten (10) Winners and twenty (20) Runners-up. Specifically, each of the ten (10) Winners shall receive one (1) Coupon worth ten thousand (10,000) Coins, which, following redemption of the Coupon, may be used in the ways provided for in the subsection “Redemption of Points” of Section 5II “Loyalty Programme (Loyalty) Coins”.
7. The Coupon code may be redeemed from 26/11/2026, 11:00:00 through 30/08/2027, 23:59:59. After this date, the Coupon shall be deactivated and redemption or replacement shall not be possible. The deadlines specified in this paragraph are final. The Organiser shall bear no liability for failure to meet these deadlines. Each Coupon may be redeemed only once, within the App, in the “Win with Magenta Pay” → “Coupons” section, and within the period specified in Term 7. Specifically, to redeem the Coupon, the Winner, having received a unique Coupon code, must enter it in the above-mentioned section of the App in order to receive immediately ten thousand (10,000) Coins, which may subsequently be used in accordance with the terms of the “Coins” Loyalty Programme, as described in the Terms and Conditions of Use of the “Magenta Pay” App. The Coupon is intended strictly for personal use by the Winner (or, where applicable, the Runner-up), and its transfer, assignment or distribution to third parties is expressly prohibited. In the event of loss, theft or use by a third party, Telekom Payments shall bear no liability and shall not be obliged to replace or cancel the Coupon or reimburse its value in any way.
8. The Winners (and, where necessary, the Runner(s)-up) of the Contest shall be notified and shall receive their Coupon via SMS and/or newsletter from the Organiser within one (1) business day of the draw and the announcement of the Contest results. Should one or more Winners be found not to meet the requirements of these Terms and/or applicable legislation, and therefore have to be disqualified from the Contest, their Coupon(s) shall be awarded to the corresponding Runner(s)-up in the order in which they were selected. By participating in the Contest, Participants agree that Telekom Payments may use their contact details, namely their telephone number and email address, in order to contact them in the event of their selection as Winners/Runner(s)-up, as set out above.
9. The data controller is the Organiser, namely the société anonyme with the corporate name ‘TELEKOM PAYMENTS – E-MONEY SERVICES SINGLE-MEMBER SOCIÉTÉ ANONYME’, whose details are set out above.
The following personal data of the Participants (hereinafter the ‘Data Subject(s)’) shall be collected and processed for participation in the Contest:
• Date and time of entry into the Contest.
• Full name.
• Number of Entries.
• Coupon code, number of Coins and date of redemption, in the case of Winners.
• Employment details, in order to exclude the possibility of a Winner or Runner-up being selected from among the excluded persons referred to in Term 1.
The data are collected for the purpose of carrying out the Contest in accordance with these Terms, as well as to serve the contract concluded between the Participants and Telekom Payments, under which Participants maintain a payment account with the latter. By participating in the Contest, the Data Subject consents to the processing of their personal data, as set out in these Terms. In accordance with these Terms, the personal data collected shall be retained for a period of five (5) years from the date on which the Winners and Runners-up are selected. Upon expiry of this deadline, the data shall be deleted, unless another provision of law or regulatory act requires them to be stored for a longer period, which cannot exceed ten (10) years (e.g. for tax purposes).
10. Telekom Payments intends to publish the details of the Winners and Runners-up within the App, with a view to enhancing the transparency of the Contest. By accepting these Terms, the Data Subjects grant the Data Controller their consent to the publication of their details within the App in the event of their selection as Winners and/or Runners-up. In such a case, the data to be published are as follows:
• Full name
• Status (Winner or Runner-up)
• Order of selection
Upon publication, the above data shall be accessible to an unlimited number of persons. Should any Participant not wish their details to be published, they must refrain from participating in the Contest.
11. The Data Subjects have the following rights regarding the processing of their personal data, which are met under the terms and conditions of the applicable legislation:
• Right of access: the right to receive information about the personal data subject to processing (e.g. the purposes of processing, the types of data, the recipients to whom they are communicated, the period for which they are retained) and to be provided copies thereof.
• Right to rectification: the right to request the correction of their data (e.g. correction of contact details).
• Right to erasure: the right to request the deletion of their personal data if they are no longer necessary in relation to the purposes for which they were processed or if they withdraw their consent.
• Right to restriction of processing: the right to request the restriction of processing for a specific purpose.
• Right to object: the right to object, in cases in which they do not want their personal data to be processed.
• Right to portability: the right to transfer the data to another controller.
• Right to withdraw consent: the right to withdraw consent to any processing of personal data that follows the granting of such consent, where that consent constitutes the lawful basis for the processing.
The Organiser has appointed a Data Protection Officer (DPO) based on the provisions of the applicable legislation. To contact the Data Protection Officer, Data Subjects may send an e-mail to customerprivacy@telekompayments.com.
In order to exercise their rights, the Data Subjects may send:
a. an e-mail to customerprivacy@telekompayments.com, or
b. a fax to +30 2102511888, or
c. a letter to Telekom Payments Customer Service, 99 Kifissias Ave., GR-15124, Marousi, regarding “Exercise of Personal Data Rights”, stating their full name and their mobile telephone or landline connection number.
12. Data Subjects retain the right to lodge a complaint, via a special web portal, with the Hellenic Data Protection Authority (Athens, 1–3 Kifissias Avenue, 115 23 | tel: +30 210 6475600). Detailed instructions for submitting a complaint are provided on the Authority’s website.
The Organiser shall respond to the requests free of charge without delay, within one (1) month from the receipt of the request. In exceptional cases, this deadline may be extended by two (2) months, if the complexity of the request so requires. In any case, the Organiser shall provide notification regarding this extension and the reason for the delay.
If it is found that the request is clearly unfounded or excessive, the Organiser reserves the right to request payment of a reasonable fee to its satisfaction, taking into account the administrative costs for its execution, or even to refuse to follow up the request.
13. The Organiser shall take appropriate organisational and technical measures to secure the data and protect them from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access, and any other form of unlawful processing.
14. Terms 9 to 14 pertain to the collection and processing of personal data of the Data Subjects in the context of the Contest. In all other respects, the processing of the personal data of the Data Subjects upon commencement and during the implementation of their contractual relationship with Telekom Payments (including, by way of example, registration with the ‘Magenta Pay’ app, execution of transactions, etc.) shall take place in accordance with the terms of the General Information regarding Personal Data Protection, which is available here.
15. The Terms shall continue to bind Participants even after the expiry of the Contest and for as long as the right of access to the content is retained, in accordance with the above.
16. During the Contest, the Organiser reserves the right to amend any of its terms, informing Participants by any appropriate means (e.g. by e-mail, push notification, text message, or via its website).
17. Participation in the Contest requires and implies the explicit and unreserved acceptance of all these Terms. Furthermore, the Organiser shall not be liable for any malfunction that may result in the temporary or permanent cessation of the Contest. In this context, it is noted that, by accepting the Terms, the Participant declares that they have read and understood them and that they agree to and accept them. In the event of any disagreement or objection regarding the Terms, App users must refrain from participating in the Contest. Should any Participant wish to withdraw their consent to participate in the Contest, they may submit a relevant request by sending an email to support@magenta.pay with the subject line ‘Withdrawal of consent to the Contest’.
18. Participants must act legally and within the framework of fair dealing and these Terms. If any act or omission of a Participant is deemed by Telekom Payments, at its discretion, to be illegal, abusive, or non-contractual, then the latter reserves the right, among other things, to disqualify the Participant from the Contest.
19. These Terms are governed by Greek law and any dispute as to their interpretation and/or application shall be resolved exclusively by the courts of Athens, with express prorogation of any other local jurisdiction.